Frequently Asked Questions (FAQ)


What payment methods do you accept?

We accept most major credit cards, as well as Paypal ( Via Paypal Express Checkout ).

Please note, we can only accept one form of payment for each order.

Do You Accept Some Shipping Method?

Yes, we accept some delivery method, see table below:

Where can I find the tracking information for my orders?

All tracking numbers can be found in the shipping notification emails we send out and you can track at here, as well as on your profile dashboard. Tracking numbers generate when a shipping label is printed at our facility – keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.

If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at

My order has been sent, why don't I see the tracking info?

Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier’s tracking system. To minimize confusion, you may want to let your customers know in your shipping emails.

Note that international shipment tracking may take up to a few days to display any updates but that doesn’t necessarily mean the shipment is lost.

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